rk1971 Privacy Policy

01 Introduction & Scope

This Privacy Policy (the "Policy") describes how rk1971 (the "Platform", "we", "us", or "our") collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("you" or "Player") who access or use the rk1971 online casino and sports betting platform at rk1971.club.

This Policy applies to all personal data processed in connection with your registration, account management, deposits and withdrawals, game and betting activity, promotional participation, customer support interactions, and any other use of the rk1971 platform or its associated services. It should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.

By registering an account on rk1971, depositing funds, or otherwise using our platform, you acknowledge that you have read, understood, and agreed to the collection and use of your personal data as described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the rk1971 platform and contact our support team to arrange account closure.

02 Data Controller

For the purposes of applicable data protection law, rk1971 is the data controller responsible for the personal data you provide when using the platform. As data controller, rk1971 determines the purposes and means by which your personal data is processed.

If you have any questions about this Policy, wish to exercise your data rights, or need to report a potential data breach, please contact our Data Protection team using the details provided in Section 16 of this Policy.

03 Data We Collect

rk1971 collects the following categories of personal data from Players:

3.1 Identity & Registration Data

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification purposes)
• Gender (where voluntarily provided)
• Nationality and country of residence
• National Identity Card (NID) number or passport number
• Username and encrypted password

3.2 Contact Data

• Email address
• Mobile phone number (including bKash/Nagad-registered numbers)
• Residential address, including district and division within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh)

3.3 Financial & Transaction Data

• Mobile wallet account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details where bank transfer is used (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank)
• Transaction history including deposit amounts, withdrawal amounts, and dates
• Account balance history

3.4 Gaming & Betting Activity Data

• Game session logs, bet amounts, game outcomes, and wagering history
• Sports betting selections, odds accepted, and settlement results
• Bonus and promotion redemption history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

3.5 Technical & Usage Data

• IP address and approximate geolocation at time of login
• Device type, operating system, and browser version
• Pages visited, features used, and time spent on the platform
• Login timestamps and session duration logs
• Cookie identifiers and similar tracking technology data (see Section 8)

3.6 Communications Data

• Records of support tickets, live chat transcripts, and email correspondence with rk1971 staff
• Responses to surveys or feedback requests
• Promotional communication preferences

04 How We Collect Your Data

rk1971 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — when you browse or interact with the rk1971 platform, our servers and analytics systems collect technical and usage data including your IP address, device data, and cookie information.
• From payment processors — when you initiate a transaction via bKash, Nagad, Rocket, Upay, or a bank transfer, transaction confirmation data is passed to rk1971 to credit or debit your account.
• From identity verification partners — where rk1971 uses a third-party KYC service to verify the authenticity of documents you submit, that provider may return a verification result and associated data to rk1971.
• From fraud and risk monitoring systems — automated systems may flag account activity patterns and associate that data with your account record for security and compliance purposes.

05 How We Use Your Data

rk1971 uses collected personal data for the following purposes:

06 Legal Basis for Processing

rk1971 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to deliver the services you have registered for, including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and responsible gaming regulations.
• Legitimate interests: Processing carried out to protect the security and integrity of the rk1971 platform, detect and prevent fraud, and improve our services — provided that such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and certain non-essential analytics, where you have provided explicit and freely given consent. You may withdraw consent at any time by contacting rk1971 support or updating your communication preferences within your account settings.

07 Sharing Your Data

rk1971 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: bKash, Nagad, Rocket, Upay, and bank partners receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and data protection obligations.
• Identity verification providers: Third-party KYC services receive the documents and data you submit for verification. Results are returned to rk1971 and retained as part of your account record.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios may receive session tokens and anonymised player identifiers to serve game content. They do not receive your full identity or financial data.
• Fraud prevention and security services: Specialist providers assist rk1971 in detecting suspicious account activity, chargebacks, and potential money laundering patterns. Data shared is limited to what is required to conduct such assessments.
• Legal and regulatory authorities: rk1971 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by law, court order, or regulatory direction.
• Corporate successors: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

In all cases where data is shared with third parties, rk1971 requires contractual commitments from those parties to process the data only for the specified purpose and to maintain appropriate security standards.

08 Cookies & Tracking Technologies

rk1971 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing identifiers. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language settings, currency display, and last-visited game category to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how Players navigate the rk1971 platform — which pages are most visited, where users encounter issues — to help us improve the overall experience. These are deployed only with your consent.
• Security and fraud prevention cookies: Assist rk1971's systems in identifying unusual patterns of activity that may indicate automated bot access, account takeover attempts, or payment fraud.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may result in the platform not functioning correctly. Consent-based cookies may be declined without affecting your ability to access core gaming features.

09 Data Retention

rk1971 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in order to satisfy financial record-keeping and AML compliance obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable law.
• Transaction records: Retained for a minimum of five (5) years to comply with financial reporting and anti-money laundering obligations.
• Support communications: Retained for a period of three (3) years following the resolution of a support case, unless the matter relates to an ongoing legal dispute.
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of the consent history.
• Technical and usage logs: Typically retained for a rolling period of twelve (12) months before being deleted or anonymised.

At the end of applicable retention periods, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual.

10 Data Security

rk1971 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and rk1971 servers
• Encryption at rest for sensitive data including financial records and identity documents
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Multi-factor authentication for administrative access to data systems
• Regular security audits and vulnerability assessments of the platform infrastructure
• Automated monitoring for unusual access patterns, data exfiltration attempts, and login anomalies
• Staff training on data protection obligations and secure data handling practices

Despite these measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that poses a risk to your rights and freedoms, rk1971 will notify you and relevant authorities in accordance with applicable legal obligations.

11 Your Data Rights

As a Player on the rk1971 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to our support team using the contact details in Section 16:

• Right of access: You may request a copy of the personal data rk1971 holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. Account profile details can also be updated directly within your rk1971 account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to rk1971's legal retention obligations.
• Right to restriction: You may request that rk1971 restrict processing of your data in certain circumstances, for example while a dispute over data accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that rk1971 provide your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes. We will cease direct marketing processing immediately upon such a request.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

rk1971 will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further two (2) months, in which case we will notify you of the extension and the reasons for it.

12 Children's Privacy

The rk1971 platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on rk1971 or provided personal data to us, please contact our support team immediately at the address in Section 16 so that we can investigate and take appropriate action.

13 Third-Party Links

The rk1971 platform may contain references to third-party payment providers and game studios. rk1971 does not control the privacy practices of these external parties and is not responsible for the content of their privacy policies. We encourage you to review the privacy policies of any third-party service provider with whom you interact in connection with your rk1971 account, including bKash, Nagad, Rocket, and Upay.

14 International Data Transfers

rk1971 operates as an internationally hosted platform. As a result, personal data you provide may be transferred to, stored on, and processed by servers or service providers located outside Bangladesh. Where such transfers occur, rk1971 takes steps to ensure that your data receives an adequate level of protection consistent with the principles described in this Policy.

These steps may include entering into data processing agreements with recipients that incorporate appropriate contractual safeguards, and selecting service providers who operate in jurisdictions with recognised data protection standards. You consent to such transfers by registering an account and using the rk1971 platform.

15 Amendments to This Policy

rk1971 reserves the right to update or revise this Privacy Policy at any time. The most current version will always be published at rk1971.club/privacy-policy along with the effective date of the most recent revision. Where a material change is made to this Policy — for example, a significant new category of data collection or a new sharing arrangement — rk1971 will take reasonable steps to notify registered Players via email or an in-platform notice prior to the change taking effect.

Your continued use of the rk1971 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. It is your responsibility to review this Policy periodically. If you do not agree with any amended terms, you should discontinue use of the platform and contact support to close your account.

16 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by rk1971, please contact our Data Protection team. All correspondence should be sent to the following address:

Email: [email protected] — this address is provided as plain text only; please copy it manually into your email client. rk1971 does not use clickable mailto links.

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within thirty (30) calendar days. Where a request relates to the exercise of a data subject right under applicable law, the timelines described in Section 11 apply.